Blog
Does COBRA Still Matter Post ACA?
A lot has happened over the past few years. The Affordable Care Act, or ACA, has transformed the way millions of people…
Learn Your Business From Your Customers
Opportunities for customer contact and service are everywhere, and it's critical to tap all of them to create lasting loyalty. And…
Nurture Understanding Between Generations for a Peaceful Workplace
Is there frustration building in your organization due to clashing generational attitudes about work? If so, you are not alone. The…
Employees: A Wealth of Untapped Knowledge
If you're searching for a solution to a vexing problem at your company, you have three choices: Figure it out yourself. Retain a…
9 Ways to Keep Your Benefit Plans Healthy
It takes time to regularly review your benefits, but the payoff can be big. Most important, periodic checkups help your company remain…
Know Your Prospects
Your sales team needs to know your products and services inside out, but when it comes to closing a deal, they need to be just as…
Capture the Intellectual Property of Retiring Employees
How many Baby Boomer employees (those born between 1946 and 1964) will be leaving your organization in the next five years? When…
The Six Stages of World-Class Customer Service
Customer loyalty may seem like a myth from the distant past. In these days of intense competition — both from brick-and-mortar…
Benefits Cost Employers a Bundle
The national average paid out by employers for employee benefits is 39% of total payroll costs. This figure comes from the U.S. Chamber…
Duties of an ERISA Plan Administrator
Plan administrators and sponsors are fiduciaries who are charged with the highest level of responsibility, fair dealing and good faith…
Disclaimer: The information contained in Dulin, Ward & DeWald’s blog is provided for general educational purposes only and should not be construed as financial or legal advice on any subject matter. Before taking any action based on this information, we strongly encourage you to consult competent legal, accounting or other professional advice about your specific situation. Questions on blog posts may be submitted to your DWD representative.